Important Information

Protecting our residents’ health and safety is our top priority. With the current COVID-19 outbreak it is critical that we implement every precaution possible. There will be NO VISITORS ALLOWED until further notice. Please read our Frequently Asked Questions and contact Riverview Health and Rehab Jefferson at 313-432-1200 or Riverview Health and Rehab North at 313-343-8000 if you have any further questions. 

Urgent Care Clinic

Urgent Care CenterUrgent care is for conditions that require prompt attention but do not pose an immediate, serious threat to your health or life. Examples include an increasingly painful ear infection or a sprained ankle. You do not need an appointment for urgent care.

For urgent care during business hours, call your personal physician's office or the Consulting Nurse Service to get immediate advice. For urgent care after business hours, on weekends, or on holidays, call the Consulting Nurse. The nurse will listen to your concerns and direct you to the most appropriate care.

Riverview Jefferson operates a Urgent Care Center right on its senior living campus. The Urgent Care Center is available with evening, weekend, and holiday hours. Contact 313-499-4100 for exact hours of operation.

When Should You Use Emergency Care?

Use emergency care for sudden, unexpected medical conditions that, in the reasonable judgment of a prudent lay person, would endanger a person's life or seriously harm the person's health if not treated immediately by a licensed medical professional. Emergency medical conditions include:

  • Suspected heart attack or stroke
  • Sudden or extreme difficulty breathing
  • Bleeding that will not stop or deep cuts
  • Major burns
  • Seizures
  • Sudden and severe headache or abdominal pain
  • Poisoning or suspected poisoning

Coverage for Emergency Care and Ambulance Services

Most emergency room visits require a copayment. You may have to pay deductibles, coinsurance, or copayments. If you use an emergency room for nonemergency services, Group Health will not cover your care. You will be fully responsible for any costs. Check your coverage agreement to find out about your coverage and costs for emergency care.

Your coverage includes ambulance services in an emergency or when your Group Health doctor orders or approves it. You pay any deductibles and coinsurance. Group Health does not cover ambulance services in nonemergency, urgent situations unless approved by your doctor in advance. Check your coverage agreement for details.